Shipping
Shipping in Italy
Shipping within Italy is FREE, except for Calabria, Sicily, and Sardinia, which incur an additional charge of €35. The goods are shipped at the recipient’s risk and will be delivered to the address provided at the time of the order.
Orders are shipped free of charge by appointment on a scheduled day via SDA (Poste Italiane). Deliveries on Saturdays, Sundays, and public holidays are excluded.
The estimated delivery time within Italy is approximately 4-5 business days, excluding islands, and may be subject to changes due to exceptional circumstances.
Cinzia cannot be held responsible for any consequences due to delays in delivery or damage to the goods during transport by the courier.
Cinzia may replace damaged parts only if the package is found to be damaged and the recipient accepts the package with detailed reservation. Minor scratches or abrasions caused during transport, up to 20mm, will not be considered as damage.
Shipping to other countries
Currently, it is not possible to make purchases through the e-commerce site outside of Italy.
Orders to countries within the European Union are only available through email contact, as listed in the “Contacts” section of the Cinzia website.
Shipping costs and delivery times will be notified to the buyer in advance before order confirmation via email.
Even for countries outside Italy, Cinzia cannot be held responsible for any delays in delivery or damage to the goods during transport by the courier.
Cinzia may replace damaged parts only if the package is found to be damaged and the recipient accepts the package with detailed reservation. Minor scratches or abrasions caused during transport, up to 20mm, will not be considered as damage.
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